CQC Registered Ambulance Provider
2017-04-12 19.10.38
2017-04-12 12.45.40
2017-07-13 12.16.21
Bury MH A&E
MH Training


Response Services Group UK Ltd offer a specialised training course which is endorsed and certified through AoFAQ. Our Level Three course is a three-day course which encompasses all areas of Secure Transport and Mental Health Services.

Our course has been written and designed with the service user and the staff member at the forefront of the training. We immerse the trainee in the environment they will be working and operating. Our course has many key areas, including:

•    Mental Health Act 1983
•    Mental Capacity Act 2005
•    Deprivation of Liberty Safeguards or use of restraint
•    Sections (Various types and their implementation)
•    Medications
•    The law surrounding Secure Transportation
•    Situational Awareness – hospitals and service stations
•    Earning trust
•    Stepwise approach to the role
•    Handovers
•    Interaction with Hospitals and staff
•    Dementia (All levels)
•    Safeguarding of Vulnerable Adults Levels 2 and 3
•    Safeguarding of Vulnerable Children Level 2 and 3
•    Various Mental Health Conditions
•    Dynamic Risk Assessments
•    Hospital procedures
•    PUWER

As part of this course candidates are taught methods of Control and Restraint, taught by a qualified Control and Restraint instructor. Although we teach Control and Restraint as a last option, we steadily prepare candidates to be able to react in a moment of stress and upset for the service users. We ensure we teach candidates to be calm and use the approved and relevant techniques. This training includes:
•    Physical intervention & Disengagement
•    Effective use of Mechanical Restraint equipment (handcuffs)

We cover mechanical restraints in the form of:

•    Rigid Speed cuffs
•    Chain Link Handcuffs
•    Velcro Soft Cuffs (NHS Approved)

Our restraint element of the course is to show a stepwise approach to the use of mechanical restraint, carrying out a dynamic risk assessments and using the necessary steps to the application of a mechanical restraint product.

Our Level Three course is a sought after course and recently we have delivered this to other organisations. We are able to deliver this endorsed course to Hospitals, Secure Units, Police and other agencies. Anyone who requires an underpinning knowledge in the interactions with service users.

Our course is open for all to attend independent of our organisation at a cost of £405 plus VAT per person. Group Discounts do apply; please contact us for more information. Courses are fully accredited and endorsed by AoFAQ at Level three.

RSGUK have moved secure patients for attendance at court, picked up from police custody to return to hospital, returned to prison, taken from care homes and moved to more suitable residential treatment centres. RSGUK have a multitude of experience and skills. All of RSGUK Transport Staff are trained in the above course, covering these exacting standards ensuring they are fully prepared, compliant and ready for the work we undertake. As we are CQC (Care Quality Commission) registered and regulated, we ensure our team are working to highest of standards at all times.


0844 500 3969

© Response Services Group UK Ltd Unit, Galtee More Surgery, R/O 164 Doncaster Road, Barnsley. S70 1UD

Company no: 08779945 - CQC Provider ID 1-2002127273

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